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Free Catalogue

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Help

Welcome to Derby House - For the equestrian Life

Ordering

In person

Visit our Retail Store offering an even greater choice and with personal assistance from our highly knowledgeable staff

Payment

By CREDIT or DEBIT CARD - we accept all major debit and credit cards (except Diners Club). Your card will not be debited until your goods are despatched
By CHEQUE - only accepted for posted orders and should be made payable to Derby House
By GIFT VOUCHER - only accepted for post orders, we will require the unique voucher number and any additional payment if applicable

Delivery

Address
You can either have your goods delivered to your home address or you have the option to enter an alternative delivery address, so that you can have the parcel sent to work or a friend so that you know someone will be there to sign for delivery.

Charges
STANDARD DELIVERY £5.25
Despatch will be by post or our contracted carriers and should take 2-4 working days

NEXT DAY £15.00
For urgent items to UK Mainland addresses, excluding Northern Scotland (subject to status)

SATURDAY £17.00
For guaranteed delivery on a Saturday, exluding Northern Scotland (subject to status).

Quoted Delivery

When you see this symbol products are either heavy or an irregular shape and there may be an additional delivery charge, contact us for a delivery quote.

Please note that our carriers normally require a signature on delivery and they do not make timed deliveries.

Export

We are happy to deliver goods outside the UK, call us for a delivery quote.
The prices in this catalogue include VAT at 17.5% where applicable. To calculate the VAT reduction, divide the retail price by 1.175.

Time

We aim to despatch goods from our warehouse within 48 hours meaning that delivery should take 2 to 4 working days. Occasionally at bust times this may take a little longer. You will be notified by email if it is anticipated that delivery will take longer than our stated time. In exceptional circumstances, please allow 28 days for delivery. We can advise on your delivery if you telephone 0870 111 8904 for details.