Contact Us
Derby House Mail Order Line Tel: 0800 048 0114
By Telephone
Mail Order Line
To place or change an order call our Customer Service team on Tel 0800 048 0114 any time between 8am and 8pm (Mon-Fri) or 9am and 5pm (Sat), 10am - 4pm Sunday. (Freephone number for BT users only. As mobile and other network call charges may vary, please refer to your service provider for more details.)
Customer Care Line
For queries once you have received your order, regarding the item, exchanges or refunds, please call our customer care line on Tel 0800 048 0113 anytime between 8am - 8pm (Mon-Fri), 9am - 5pm (Sat) or 10am - 4pm (Sun).
By telephone from abroad
Call +44 (0)1695 455 520
By Email
Click here to complete our online form to send an email to our Customer Service team. We aim to respond to your email within 24 hours of receipt.
On Facebook
You can post on our wall, ask us a question or send us your comments, 24 hours a day at http://www.facebook.com/DerbyHouse in most cases we will reply within 24 hours. Click below to like us on facebook and keep up to date with all of our latest special offers and discounts.
On Twitter
You can tweet us and we will aim to respond within a few hours.
By Post
Derby House Ltd, Mossy Lea Road, Wrightington, Lancashire, WN6 9RE.
In store
Lancashire (Wrightington)